HMRC AUDIT — HANDLED

The letter’s arrived. Now you’re in control.

BorderAudit manages an HMRC (His Majesty’s Revenue and Customs) compliance audit end-to-end on one platform — from the letter on your desk to the formal response, and every correspondence round after it.

Book a callNot under audit yet? Check your readiness →
Nine stages · one platform · every step on the record
WHO IT’S FOR

Built for the moment the letter lands.

THE LETTER'S HERE

You've received a compliance check

An HMRC letter with a case reference and a deadline is on your desk. We open the case from the letter itself and take it from there.

MID-AUDIT

You're mid-audit and it's sprawling

Document requests, follow-up queries and spreadsheets in every direction. We pull the whole thing into one governed workflow.

THE FD VIEW

You need the response defensible

Every finding evidenced, every submission reviewed, approved and locked — a record you can stand behind if it's ever questioned.

WHAT TO EXPECT

An HMRC customs audit, in nine managed stages.

A post-clearance audit is HMRC re-examining declarations that have already cleared. This is how BorderAudit runs one — the same governed workflow every time, so nothing depends on whose inbox the letter landed in.

INTAKE → OUTCOME · ONE RECORD
  1. 01 · INTAKE
    The letter, logged
    Your HMRC letter opens the case: reference validated, scope captured, and the engagement sized to what's actually at risk.
  2. 02 · ENGAGEMENT
    Agreed in writing
    A statement of work and letter of direct representation, generated and e-signed on the platform before any work begins.
  3. 03 · SCOPING
    Risk-ranked sampling
    Your declaration history is scored across six risk dimensions, so the entries an auditor would examine first are examined first.
  4. 04 · EVIDENCE
    A checklist per declaration
    Every sampled declaration gets a dynamic evidence checklist — exactly which documents HMRC will expect, and which are still outstanding.
  5. 05 · ANALYSIS
    Findings, categorised
    Each declaration is assessed and recorded: compliant, discrepancy, insufficient evidence — or an overpayment worth reclaiming.
  6. 06 · QUALITY GATES
    Checked before it leaves
    Internal quality assurance, manager approval and your own sign-off — with timers on each gate — before anything is sent to HMRC.
  7. 07 · REPORT
    The evidence pack
    A cover report, a declaration-level audit register, and per-declaration evidence bundles with a completeness manifest — built in one click.
  8. 08 · SUBMISSION
    Sent direct. Then locked.
    The formal response — findings and any disclosures — goes straight to your named HMRC officer, and the audit record locks for a clean trail.
  9. 09 · CORRESPONDENCE
    Rounds, to outcome
    Every follow-up query is tracked as a numbered round with deadlines, through to closure — and overpaid duty flows straight into a reclaim.
THE PLATFORM

Everything the audit needs, on the record.

END-TO-END
One platform, letter to outcome
Manage the whole HMRC compliance audit in one place — from the letter itself to the formal response and every correspondence round after it.
SAMPLING
Risk-ranked declaration sampling
The platform scores your declaration history across six risk dimensions and selects the entries an audit should examine first.
EVIDENCE
Dynamic evidence checklists
Every sampled declaration gets an automatic risk analysis and a live checklist of the documents HMRC will expect — mandatory and optional, each with its source.
QUALITY
Built-in quality gates
Internal QA, manager approval and client sign-off stages — each with its own timer — before anything is sent to HMRC.
EVIDENCE PACK
One-click evidence pack
Cover report, declaration-level audit register, and a per-declaration evidence bundle with a completeness manifest of what's provided and what's outstanding.
SUBMISSION
Direct to your officer, then locked
Submissions go straight to the named HMRC officer with the full document set attached — and the audit record is locked from that moment for a clean audit trail.
CORRESPONDENCE
Every round on the record
Each HMRC follow-up query is tracked as a numbered correspondence round, with officer details, deadlines and responses in one timeline.
RECLAIMS
Findings become reclaims
Findings that reveal overpaid duty are flagged straight into the reclaim workflow — nothing is double-keyed, nothing is lost between systems.
ENGAGEMENT TIERS

Scoped to your case.

ESSENTIAL

A focused engagement for smaller, contained compliance checks — the full workflow, right-sized.

MANAGED

End-to-end delivery with every quality gate — our customs specialists run the audit with you.

PRIORITY

For high-value or complex cases — additional senior review before anything reaches HMRC.

Every engagement is priced flat and agreed up front — never a success fee, never a percentage of what’s at stake. Tell us what the letter says and we’ll scope it with you.

Talk to us →
THE NUMBERS

Post-clearance checks find things. Ours find them first.

UK customs · figures to date
17%
Of UK declarations contain errors
4.4m
Declaration lines analysed per day
91%
Of submitted claims accepted by HMRC
£4.7m
Duty identified & reclaimed to date
FAQ

HMRC customs audits, answered.

HMRC doesn't publish a formula, but post-clearance compliance checks are commonly prompted by error patterns in your declarations, high preference or relief claims, sector-wide campaigns, third-party intelligence, or routine selection. Scale raises your profile too: around 17% of UK customs declarations contain errors, so most import books give an auditor something to find.
BOOK A CALL

The letter has a deadline. Start today.

A 30-minute call with a customs audit specialist. Bring the letter — we’ll walk through what HMRC is asking for, how the nine stages would run for your case, and what to do first.

⏱30 MIN · VIDEO CALL · UK HOURS
Confidential · no commitment · pick a slot that suits you.

Take back control of the audit.

From the letter to the outcome — one platform, nine stages, every step on the record. Flat fee, scoped to your case, never a success fee.

Book a callborderaudit.io/product/hmrc-audit