SOLUTIONS • IMPORTERS

You’re probably overpaying customs duty.

17% of UK import declarations contain errors. Missed trade preferences, wrong commodity codes, overstated customs values. BorderAudit finds what you’re owed and recovers it — automatically.

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UK declaration error rate
17%
HMRC official figures FY22-24
Recovered for UK importers
£4.7M
And counting
First-time HMRC acceptance
91%
On reclaim submissions
Average delivery time
45
days
Analysis to reclaim in hand

The problems hiding in your declarations

What you're facing

Missed trade preferences

EU, CPTPP, and bilateral FTA rates going unclaimed. Your goods qualify for preferential tariffs but full duty is being paid because the origin proof wasn't requested or the preference wasn't declared.

Wrong commodity codes

Misclassification at any of the 8-digit tariff code levels changes the duty rate. A code that's close but not right can mean thousands in over- or underpayment — and HMRC penalty exposure for the latter.

Overstated customs values

Inland transport, insurance, and domestic costs included in the customs value when they shouldn't be. Every pound of overstated value is duty you didn't need to pay.

How BorderAudit helps

Retrospective preference claims

We identify every import that qualified for a preferential rate but paid full duty. 43 trade agreements checked automatically. Reclaims prepared and submitted to HMRC with 91% first-time acceptance.

Classification accuracy analysis

Radar visualisation clusters your commodity codes by tariff chapter, surfacing outliers and anomalies. Every misclassification quantified in duty impact.

Valuation monitoring

Statistical analysis flags declared values that sit outside expected ranges. Identifies systemic overvaluation patterns and quantifies the duty impact across your import history.

The complete importer toolkit

Everything you need to manage customs duty costs and compliance risk.

From signup to savings in under an hour

Grant HMRC access — A single third-party authorisation on Government Gateway. Takes under two minutes. The same mechanism your accountant already uses.

We retrieve and analyse — BorderAudit downloads your complete customs history — up to two years of import data — and runs 100+ automated checks against every declaration line.

See your results — Analytics dashboard live within the hour. Identified overpayments, compliance risks, and broker performance — all quantified in duty impact.

Recover what you're owed — Reclaim files prepared and submitted to HMRC. 91% accepted first time. Average 45 days from analysis to recovery.

Built for importers who want answers

Free analytics

See your full customs analytics dashboard at no cost. Understand your risk before committing to anything.

No IT involvement

No installs, no integrations, no CSV uploads. Government Gateway access is all we need.

HMRC-ready reclaims

C285 reclaim files prepared to HMRC specification. 91% first-time acceptance rate.

Ongoing monitoring

Not a one-off audit. Continuous monitoring catches new errors as declarations are made.

Frequently asked questions

Find out what you’re owed

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