SOLUTIONS • EXPORTERS

Your exports create import opportunities.

Outward processing, returned goods, warranty replacements — when your products come back across the border, duty relief applies. But only if you can prove the link. BorderAudit connects the dots automatically.

Three relief opportunities most exporters miss

Returned Goods Relief

Products re-entering the UK — customer returns, warranty replacements, unsold stock — qualify for duty and VAT relief. But identifying returns among millions of import lines requires linking export and import declarations. BorderAudit’s ML engine identifies return patterns automatically.

Outward Processing Relief

UK goods sent abroad for processing, finishing, or repair and then returned can claim relief on the value added abroad — you only pay duty on the processing cost, not the full re-import value. Complex to calculate manually, straightforward with automated declaration matching.

Origin documentation validation

As an exporter, you provide Statements on Origin to overseas customers claiming UK origin. BorderAudit validates these against trade agreement requirements and REX registry status — protecting your customers’ preference claims and your commercial relationship.
CASE STUDY

£144,000

Recovered in Returned Goods Relief

A fashion retailer with significant e-commerce returns was re-importing customer returns without claiming relief — paying duty again on goods they already owned. BorderAudit's ML algorithm identified return patterns across two years of import data and prepared HMRC-ready reclaim files.

RGR recovery (fashion retailer)
£144K
Over 2 years of returns
Window to claim relief
3
years
From date of re-import
Powered return detection
ML
Pattern scoring across import lines

How it works for exporters

Connect your HMRC data

Grant Government Gateway access. We retrieve both your import and export declaration history to identify matching opportunities.

ML identifies patterns

Machine learning matches re-imported goods to original exports. Returned goods, outward processing, and warranty flows identified automatically.

Reclaims prepared

Eligible relief claims packaged into HMRC-ready C285 submissions. Validated against documentation requirements before submission.

Find what’s coming back — and what you’re owed