Licence and document errorsAuthorisation

CDS71216Transaction not permitted; Licence is inactive and is no longer available for use

HMRC explanation

Licence is no longer available for use

Licence declared has been made inactive, check correct licence is declared or contact issuing authority.

Source: HMRC, Customs Declaration Service error codes, Open Government Licence v3.0. GOV.UK publication · Licence

What to check across the Licence and document errors

A licence or document is the wrong type for the declaration, already used, exhausted, inactive, or declared inconsistently across the goods items. Check the licence type, its status and balance, and that every instance on the declaration uses the same details.

A declaration that clears CDS can still be wrong

The free eligibility checker confirms your import activity and whether a free post-clearance audit applies. No data upload, no commitment.

Source: HMRC, Customs Declaration Service error codes, Open Government Licence v3.0. GOV.UK publication · Licence